Terms AND CONDITIONS

These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your relationship with https://www.starsaboveus.co.uk (the “Website”) operated by Mark Parker (“us”, “we”, or “our”). Please read these Terms and Conditions carefully before using the Website. Your access to and use of the Website is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Website. By accessing or using the Website you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Website.

1. PURCHASES
If you wish to purchase any product or service made available through the Website (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information. You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment methods (s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete. By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of said Purchases. We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons. We reserve the right to refuse or cancel your order if fraud or an unauthorised or illegal transaction is suspected.

2. AVAILABILITY, ERRORS AND INACCURACIES
We are constantly updating our offerings of products and services on the Website. The products or services available on our Website may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Website and in our advertising on other websites. We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

3. CONTESTS, SWEEPSTAKES AND PROMOTIONS
Any contests, sweepstakes or other promotions (collectively, “Promotions”) made available through the Website may be governed by rules that are separate from these Terms. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.

4. ACCOUNTS
When you create an account with us, you must provide us with information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Website. You must notify us immediately upon becoming aware of any breach of security or unauthorised use of your account. You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you without appropriate authorisation, or a name that is otherwise offensive, vulgar or obscene.

5. INTELLECTUAL PROPERTY
The Website and its original content, features and functionality are and will remain the exclusive property of Mark Parker and its licensors. The Website is protected by copyright, trademark, and other laws of both the United Kingdom and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Mark Parker.

6. LINKS TO OTHER WEB SITES
Our Website may contain links to third-party websites or services that are not owned or controlled by Stars Above Us. Stars Above Us has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third party websites or services. You further acknowledge and agree that Stars Above Us shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

7. TERMINATION
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Website will immediately cease. If you wish to terminate your account, you may simply discontinue using the Website.

8. LIMITATION OF LIABILITY
In no event shall Stars Above Us, nor Mark Parker, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Website; (ii) any conduct or content of any third party on the Website; (iii) any content obtained from the Website; and (iv) unauthorised access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

9. DISCLAIMER
Your use of the Website is at your sole risk. The Website is provided on an “AS IS” and “AS AVAILABLE” basis. The Website is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance. Stars Above Us, its subsidiaries, affiliates, and its licensors do not warrant that a) the Website will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Website is free of viruses or other harmful components; or d) the results of using the Website will meet your requirements.

10. GOVERNING LAW
These Terms shall be governed and construed in accordance with the laws of the United Kingdom of Great Britain and Northern Ireland, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Website, and supersede and replace any prior agreements we might have between us regarding the Website.

11. CHANGES
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Website after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Website.

12. CONTACT US
If you have any questions about these terms, please contact us.

13. RETURNS AND EXCHANGES
We offer a 30 days refund upon receipt of the package, if you change your mind. Christmas gifts can be returned/exchanged until January 31. The items must be returned in their original condition and in the original, undamaged packing or similar protective tube/box. We reserve the right to refuse any returns, that do not fulfil these criteria. Please note that you are responsible for the shipping back to us. Returns and exchanges happens at your own risk and own expense. If any items arrives back to us damaged we are only able to offer a 50% refund. Please contact us at info@starsaboveus.co.uk before returning any items and remember to state your order number and relevant contact information in the e-mail.

14. DAMAGED DELIVERY
We do our best to ship your order in a safe and secure way, but if your order for any reason or in anyway arrives damaged, please let us know straight away so we can help you solve the problem. We always offer to send out replacements for damaged items, and in some cases additional compensation, but do not offer a full refund. If you do not want a new item shipped we kindly ask for you to initiate a return instead or make another arrangement with us. Please make sure to take photos of both the package and the damaged product and send it together with other relevant information about the claim to info@starsaboveus.co.uk. Remember to also state your order number in the e-mail.

15. SHIPPING AND COSTS
All orders are shipped from our studio in Edinburgh, Scotland and we ship worldwide using Royal Mail. Shipping costs will be shown upon checkout, however, please be advised that local taxes and import duties may apply and is not included in the shipping costs. When ordering from outside of the EU, taxes are always applied. Taxes and duties are applied by local tax authorities and differ from country to country and will be based on the value of the order and the type and size of the product. The responsibility is the recipient’s and it will not be accepted as a reason for refusing the package. Due to import restrictions, we are currently not able to ship to Russia. All packages have track and trace. Tracking information with be sent to you in a separate e-mail from Royal Mail Tracked when your order is being processed. We dispatch all orders within 1-2 business days.

21 x 29.7 packed flat
UK tracked £7.00
Europe tracked £9.00
USA & Canada £10.00 tracked

29.7 x 42 packed flat
UK tracked £8.00
Europe £11.50
USA £18.50
Canada £15.00

42 x 59.4 rolled in a tube
UK tracked £8.00
Europe £11.50
USA £18.50
Canada £15.00

59.4 x 84.1 rolled in a tube
UK tracked £8.00
Europe £11.50
USA £18.50
Canada £15.00

16. OUT OF STOCK
All products shown are in stock unless otherwise stated. However, if for some reason an item should be out of stock anyway, you will be advised by e-mail. If the item will be in stock again, you can choose to wait or cancel the order.

17. COLOURS
Due to the calibration differences between computer monitors, tablets and smartphones, etc. the colour on the prints shown on our Website may vary slightly from the actual artwork.

18. PRIVACY
At the Website your personal contact information will be treated with confidentiality, and will not be shared with any third parties. For ordering handling purposes, however, we sometimes need to share your shipping details directly with our Royal Mail Tracked partner.

Last updated: January 13th, 2022.